🔒 Privacy Policy

Introduction At JBay Wellness Centre, your privacy matters. We are committed to protecting the personal information you share with us when you visit our website, contact us, or use our services.

Information We Collect

• Contact details (name, phone number, email) when you reach out to us.
• Medical information shared during consultations, stored securely in line with healthcare regulations.
• Website usage data (cookies, analytics) to improve your online experience.

How We Use Your Information

• To provide medical and aesthetic services.
• To communicate with you about appointments, updates, or enquiries.
• To comply with legal and regulatory requirements.

Data Protection We store your information securely and only share it with trusted healthcare partners when necessary for your treatment. We never sell your data.

Your Rights Under POPIA, you have the right to:

• Access the information we hold about you.
• Request corrections or deletion.
• Withdraw consent for certain uses.

📜 Terms & Conditions

Use of Website By accessing our website, you agree to use it responsibly and not to misuse or attempt to disrupt its functionality.

Medical Disclaimer Information on this site is for general purposes only and should not replace professional medical advice. Always consult directly with Dr Monique or another qualified healthcare provider for personal medical concerns.

Appointments & Services

• Bookings are subject to availability.
• Fees for services will be communicated clearly before treatment.
• Cancellations should be made at least 24 hours in advance.

Liability While we strive to provide accurate information, JBay Wellness Centre is not liable for any damages arising from the use of this website or reliance on its content.

🍪 Cookies Policy

What Are Cookies? Cookies are small text files stored on your device when you visit our site. They help us improve functionality and understand how visitors use our website.

Types of Cookies We Use

• Essential cookies: Required for the site to function.
• Analytics cookies: Help us understand visitor behaviour.
• Preference cookies: Remember your settings and choices.

Managing Cookies You can disable cookies in your browser settings, but some features of the site may not work properly without them.

📑 POPIA Compliance Notice

Commitment to POPIA JBay Wellness Centre complies with the Protection of Personal Information Act (POPIA) of South Africa.

Purpose of Processing We collect and process personal information to:

• Deliver medical and aesthetic services.
• Communicate with patients.
• Meet legal and regulatory obligations.

Security Measures We use secure systems to protect your data against loss, misuse, or unauthorized access.

Your Rights Under POPIA You may:

• Request access to your personal information.
• Ask for corrections or deletions.
• Object to certain types of processing.

Contact Us For POPIA‑related enquiries